COVID Health Program Supervisor – United States of America

Summary of work

The Health Program Supervisor will be responsible for developing and conducting COVID-19 awareness activities with Refugee, Immigrant, and Migrant (RIM) communities in Maricopa County. In collaboration with the Senior Health Program Manager, this role will be responsible for the creation and delivery of COVID-19 health education materials, including videos, social media posts and flyers, dissemination and follow-up of content produced to clients and community organizations, supervision and training. community health workers and conduct qualitative research. The position reports to the Senior Health Program Supervisor of the Arizona Department of Health.

Main responsibilities:

  • Coordinate with the Senior Health Program Manager to develop a targeted outreach plan to reach RIM communities.
  • Develop dissemination and monitoring plan for targeted communities, disseminate and collect analytical information (with support from Senior Health Program Manager).
  • Develop narrative reports.
  • Facilitate activities designed to collect data on knowledge, attitudes, and practices related to COVID-19, particularly regarding vaccine hesitancy and acceptance in different populations and how these change over time with messaging among the RIM communities.
  • Keep up to date with information and research on COVID 19, including new variants of concern, vaccine development, and community transmission levels.
  • Review, edit and provide feedback on produced content and other materials.
  • Participate in weekly bilateral meetings with project managers across the IRC network to share strategies on project deliverables, discuss best practices and address challenges.
  • Coordinate messaging with members of the RIM community on COVID risk mitigation, vaccination, and contact tracing.
  • Identify and organize NRC-RIM COVID health education materials for effective health education campaigns.
  • Maintain and initiate partnerships with community partners.
  • Supervise, train and support community health workers (CHWs) in COVID awareness efforts.
  • Ensure COVID-19 precautions are followed during community interactions, including events.
  • Ensure patient privacy and adhere to federal, state, and local government privacy guidelines and COVID-19 requirements.
  • Follow all IRC policies, procedures and protocols, including compliance with the IRC Way and child protection.

Key Working Relationships:

The position reports to: Senior Health Program Manager
The position directly supervises: Community health workers, trainees and volunteers within the programme.

Indirect report: IRC Tucson Director, IRC HQ
Other internal and/or external contacts:

Internal: IRC staff, interns and volunteers

External: Community partners, faith and faith communities, DES, law enforcement, schools, Maricopa County Department of Public Health, Arizona State Refugee Health Coordinator, and other medical providers.

Job requirements:

Education*:* Undergraduate degree in a related field.

Professional experience: Two or more years of professional work experience; preferably in a public health, nonprofit, or social service setting. Five years of experience in a health-related case management position is preferred.

Demonstrated Skills and Abilities:

  • Experience working with refugees and/or immigrants; cross-cultural or overseas experience accepted.
  • Experience coordinating community health worker programs.
  • Experience in community-based research, including survey design or other data collection and analysis methods
  • Computer proficiency with a focus on Microsoft Office applications (Word, Excel, Teams, Outlook). Proven experience in web-based data entry systems, with both data mining and design preferred.
  • Highly organized self-starter with proven success prioritizing multiple tasks, making critical decisions and delivering results in a fast-paced environment with tight deadlines
  • Strong attention to detail with the ability to prioritize and manage time effectively.
  • Flexibility with a demonstrated ability to maintain responsibility for multiple tasks within the context of a diverse and fast-paced work environment.
  • Strategic, creative, problem solver able to work well independently and as part of a team.
  • Demonstrated understanding of coaching and motivational interviewing
  • Must have a valid driver’s license, active insurance policy and access to reliable transportation.
  • Per Arizona State law, must possess or be eligible to receive a fingerprint authorization card.

Language skills: Fluency in written and spoken English, bilingual ability preferred in Swahili, Kinyarwanda, Arabic, French or other refugee/immigrant language used in Arizona. Cross-cultural understanding and strong communication skills, both written and spoken.

Working environment:**

Hybrid work schedule. Standard office work environment combined with some travel to service delivery area.

COVID-19 vaccination requirements: Consistent with IRC’s obligation to provide and maintain a workplace free from known hazards and our commitment to protect the health of our employees, customers and communities, IRC requires new employees to provide proof of vaccination against COVID-19 in order to be considered for any in-service or hybrid position. All IRC offices in the United States require full vaccination to attend all office functions (eg meetings, trainings).

Commitment to Diversity and Inclusiveness: The IRC is committed to building a diverse organization and a climate of inclusiveness. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity in our business. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will ensure that people with disabilities are provided with reasonable accommodations to participate in the application or interview process, to perform essential job functions, and to receive other employment-related benefits and privileges. Please contact us to request accommodation.

American Benefits: We offer a comprehensive and highly competitive benefits package. In the US, these include: 10 sick days, 10 US statutory holidays, 20-25 paid vacation days depending on role and tenure, medical insurance starting at $120 per month, health care dental starting at $7 per month and vision starting at $5 per month. , FSA for health care and transportation costs, a 403b retirement savings plan with immediately vested consideration, disability and life insurance, and an employee assistance program that is available to our staff and their families to support counseling and care in times of mental health crisis and struggles.

How to register

Please apply on our site:

https://rescue.csod.com/ux/ats/careersite/1/home/requisition/33425?c=rescue

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